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Request support. Documentation. FAQs.

No, just clean and decontaminate the meter to meet transit requirements, include any applicable MSDS information and send to TECO at 125 Industrial Ave. Jefferson LA 70121.

NEVER! There is no charge for an evaluation, even if you want us to return your meter. Our motto is: If we can’t help you, then we don’t charge you.

It depends on the meter, but most mass meters and <14″ teflon lined mag meters ship in 21 calendar days. Emergency “RUSH” repairs and repair/exchange meters are often available in 2-3 working days.

While our normal lead time is 21 days ARO, we also have emergency service options that can get your meter out in a rush and over the weekend, if necessary. There is an additional charge for this service.

Yes, once TECO remanufactures a meter, we provide our standard warranty, regardless of the age of the meter. Click here for details.

Yes, as part of our remanufacturing services, we offer live telephone technical support 24/7 for any TECO meter.

Yes, we have Certified Control System Technicians available for on-site assistance, contact us for our current rate sheet.

Upon request, TECO can provide a failure analysis report for your meter.  This will detail our expert opinion on why your meter failed along with any suggestions for improved performance.

Yes, we have a NIST traceable flow calibration facility and all of the flow meters we repair receive a live flow calibration traceable to NIST with certificate.

Yes, we also offer the upgraded calibration service of ISO 17025 accredited calibrations with certificate.

Yes, we provide on-site proving and meter calibrations with our portable fleet of master meters and associated testing equipment.  We also provide instrument installation, inspection and startup assistance via our field service technicians.

Check the setting of Low Flow Cutoff (LCF). It may need to be adjusted.

Make sure to load the meter and cal data into the new core processor.

You can achieve a proper ground by grounding the medium and sensor so that they are at the same electrical potential. In some applications, you must use grounding rings. (TECO sells these grounding rings)

It is typically the model number of the device. For example, on a ProMag50 – the unlock code is “0050”

One explanation could be that the electrodes are coated.  Remove the sensor from the line and clean the electrodes.  TECO offers a Preventative Maintenance Service, call us for details.

Check the wiring from the sensor to the transmitter. If you have a simulator/calibrator, check the transmitter.

Check the power to the transmitter and/or check the fuse on the transmitter.